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    Stakeholder engagement

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    • Stakeholder engagement

    This year, we have maintained a significant growth trajectory while investing heavily in high-quality staff and systems, at the same time as improving the quality of our building work and increasing customer and partner satisfaction."

    Customers

    Why

    We know that customers’ needs are changing. It is vital that we engage with our customers to ensure we grow our business in a way that meets their needs now and into the future.

    We know that high levels of customer satisfaction will enhance the reputation of our business and the Inland brand, increasing the likelihood of third-party endorsements and repeat customers.


    Government and regulators

    Why

    We understand the importance of fostering relationships with Government and regulators to ensure policies are developed in the best interest of our customers, our business and the sector in which we operate.


    Investors

    Why

    We have a clear responsibility to engage with shareholders as the owners of our business as well as appealing to new shareholders.

    We understand the importance of maintaining long-term relationships with investors and key banks to ensure the flow of short, medium and long-term funding.


    Suppliers and subcontractors

    Why

    Working alongside communities helps us better understand the likely consequences of our decisions in the long term, ensuring we build communities which will thrive. We know we have a part to play in reducing the negative impact of climate change, whilst providing sustainable, affordable homes and communities that people are proud to live in.

    We place a great deal of importance on public and stakeholder engagement and the critical need to allow local communities the ability to view and comment on development proposals. We believe the importance of considering feedback, addressing issues and providing clarification prior to an application being submitted greatly improves the quality of a planning application and process


    Communities and the environment

    Why

    Working alongside communities helps us better understand the likely consequences of our decisions in the long term, ensuring we build communities which will thrive. We know we have a part to play in reducing the negative impact of climate change, whilst providing sustainable, affordable homes and communities that people are proud to live in.

    We place a great deal of importance on public and stakeholder engagement and the critical need to allow local communities the ability to view and comment on development proposals. We believe the importance of considering feedback, addressing issues and providing clarification prior to an application being submitted greatly improves the quality of a planning application and process


    Employees

    Why

    Our employees are our greatest asset and it is their experience and expertise that gives us a competitive edge. We are committed to creating a culture where all our employees can give their best. It ensures we retain and develop their exceptional talent.

    With the world changing quickly as a result of the pandemic, our employees have told us they want to feel informed and connected, share successes and have access to information wherever they are working. Supporting their wellbeing is more important than ever.


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